EULA
Drive More Sales Through Your Business
EULA (END USER LICENSE AGREEMENT)
Please read this End-User License Agreement (“EULA”) carefully before clicking the “I Agree” button and before using the sellonline24.com services. By clicking the “I Agree” button, you (“Licensee”) are agreeing to be bound by the terms and conditions set forth in this EULA.
If you do not agree to the terms of this EULA, do not click on the “I Agree” button.
General
a. This EULA is between you and sellonline24.com, (“Company”) and represents the Terms of Use (“Terms”).
b. The Company’s services comprise a Managed, Hosted, Website Build Service, with the resulting Website accessible from native or web-based browsers (Safari, Google Chrome, Firefox etc.) as a paid-for service for site construction (referred to as the Site Build Fee) and an associated Monthly Fee (relating to Managed, Hosting charges).
c. You agree that your use of the Company Services is subject to these terms.
d. Acceptance of any of the Company’s services under these Terms, including for the avoidance of doubt any other agreement between you and the Company, will constitute evidence that you have read, understood, and agreed to be bound by these Terms.
e. The Company reserves the right to amend, vary, modify and/or replace these Terms or any part thereof, at any time, and from time-to-time, and such amendment, variation, modification and/or replacement shall be effective immediately upon posting to the Company’s website. Your continued use of the Company Services shall be your acceptance of any amendments to these Terms.
Users
Users below the age of eighteen (18) years of age must not use the Company Services without parental or guardian consent. If you are under the age of eighteen (18) years of age at the time of using the Company Services, you warrant through your continued use of the Company Services that you have obtained your parent’s or legal guardian’s consent to using the Company Services.
Grant of License
The Company grants you a revocable, non-exclusive, non-transferable, limited license to use the Company Services in accordance with the terms of this EULA.
Using the SOL App
a. You agree to provide the Company with legally owned or legally licenced Content (graphics and textual content) for the construction and maintenence of the website and for continued use thereof or agree in writing to authorise the Company to provide Content on your behalf.
b. The Company may require permissions to use various services and features such as Payment Gateways to function correctly, including but not limited to:
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- Its IP address.
- GPS location.
- Personal information supplied by an end-user of the Company Services provided.
c. Failure to grant the Company permission to use the services required for it to function correctly may result in you not being able to use the services correctly.
d. The Company may limit or restrict access to the Company Services from time-to-time in its discretion with or without notice to you.
e. You agree to use the Company Services solely for the purposes as permitted under these Terms and any applicable law or regulations.
f. You agree not to, and you will not permit others to license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Company Services.
g. You agree that you will not use the Company Services to:
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- Plan or engage in any conduct that is potentially fraudulent, illegal, threatening, abusive or is deemed unreasonable by the Company in its discretion;
- Engage in any copyright infringement or other intellectual property infringement, or disclose any trade secret or confidential information in violation of a confidentiality, employment, or non-disclosure agreement or otherwise;
- Use or commercialise any content from the Company Services except as permitted by these Terms, by law and with the prior written consent of the Company;
- Transmit any unsolicited advertising, promotional material, or other forms of solicitation in connection with your use of the Company Services without the prior written consent of the Company;
- Access (or attempt to access) any part of the Company Services by any means other than through the interface provided by the Company;
- Engage in any activity which disrupts or interferes with the Company Services or the servers and networks that host the Company Services;
- Interfere with or disrupt the Company Services through any automated means, scripts, web crawlers, or any servers or networks connected to the Company Services, or breach any policies, requirements or regulations of networks connected to the Company Services (including gaining unauthorised access to, use or monitoring of data or traffic); or
- Manipulate the Company Services by using a script or other automated process.
h. You acknowledge that you must exercise caution and maintain an awareness of your surroundings when using the Company Services, as hazards may exist in your immediate environment that may not be detectable via the Company Services.
Equipment
a. You must possess a compatible device and have internet access in order to use the Company Services.
b. The Company does not guarantee that the Company Services will function on any particular device or browser platform.
c. The Company Services may also be subject to malfunctions and delays inherent in the use of the internet and electronic communications.
d. The Company accepts no responsibility if you cannot use the Company Services due to:
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- Environmental conditions;
- Your failure to maintain Domain Name and Email Services;
- Your incorrect operation; or
- Network failure.
e. For the avoidance of doubt, you acknowledge that the Company will only allow you to access and use the Company Services when the Company Services are:
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- Correctly operated by you and your end-users;
- Has access to all necessary network services; and
- Your account is fully paid-up.
Limitations of Use
a. You understand and acknowledge that while the Company will use reasonable endeavours to provide the Company Services to you, you acknowledge that it may not be continuous or fault-free and may not be available at all times.
b. Events which are outside of the Company’s reasonable control may also affect the Company Services.
c. The Company Services may contain bugs, errors or inaccuracies that could cause failures, corruption, or loss of data and/or information from your device and from peripherals (including without limitation, servers, computers, tablets, and smart phones) connected to your device.
d. You assume all risks and costs associated with your use of the Company Services and any internet access fees, including all data and roaming charges. In addition, the Company is not obliged to, and may not provide you with any maintenance, technical or other support for the Company Services outside of a fully paid support service as part of your ongoing charges.
e. You agree that the Company reserves the right to modify, suspend or stop the Company Services either temporarily or permanently at any time or from time-to- time, with or without prior notice to you. You agree that the Company shall not be liable to you or any third party for any modification, suspension, or cessation of the Company Services, whether caused by the Company or any other third party. You acknowledge that the Company has no express or implied obligation to provide, or continue to provide, the Company Services, or any part of the Company Services to you now, or in the future and, in addition, the Company may at any time, upon prior notice as required by applicable law, institute reasonable charges and/or fees for the Company Services.
f. You acknowledge that:
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- Any third party who provides content through the Company Services may modify, suspend, or stop the Company Services (or any Content provided on the Company Services) or restrict your access to the Company Services or Content provided via the Company Services at any time or from time-to- time; and
- That the Company is not responsible for any such modification, suspension or cessation.
Risk
You understand and acknowledge that your use of the Company Services and any of the information, materials, products, or Content provided via the Company Services is entirely at your own risk, and that, by using the Company Services, you may be exposed to content that may be offensive, indecent, or objectionable.
Third Parties
a. In these Terms, “Content” means any information that may be generated, encountered, cached, downloaded, or streamed through use of the Company Services, including any digital content, video, software, graphics, photographs, images, sounds, comments, correspondence, messages and other like materials.
b. You acknowledge that the Company Services is dependent on third-party services, including but not limited to:
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- Banks, credit card providers and merchant gateway providers;
- Telecommunication services;
- Hosting services;
- Email services;
- Content providers; and
- Analytics services.
c. You understand that certain components or features of the Company Services may include services, products and/or Content from third parties (“Third-Party Products”). You acknowledge and agree that the Company:
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- Is not responsible for the availability of such Third-Party Products;
- Does not endorse or warrant the accuracy of any such Third-Party Products; and
- Shall in no way be liable for any loss or damage you incur or suffer, or allege to have incurred or suffered, either directly or indirectly, as a result of your use and/or reliance upon any such Third-Party Products.
d. Content provided through the Company Services, including without limitation Graphics and Textual Content is the sole responsibility of the person or entity that provided the content for the purposes of the SOL App. You acknowledge and agree that, to the extent permitted by law, the Company is not liable for any Content, including but not limited to any errors or omissions in any such Content, or for any loss or damage suffered or incurred by you as a result of your use of any Content accessed via the Company Services.
e. If you upload or provide any Content to the Company Services in the course of accessing or using the Company Services, you agree that such Content will be available to the Company to use (or remove or alter) in any manner it thinks fit, subject to the applicable provisions of any relevant legislation including, without limitation, privacy legislation.
f. The Company Services and any services or Content provided through the Company Services may contain links to other websites or apps. Those links are provided for convenience only and may not remain current or be maintained. The Company is not responsible for the Content or privacy practices associated with third-party service providers, websites or apps.
g. Requests for or provision of Content may be requested to you by third parties. These third parties may impose additional rules on your use of the Content. You acknowledge and agree that you will comply with any additional rules imposed by a third-party and that you understand that the Company is not responsible for these rules.
h. The Company shall not be responsible for any Content made available to you by a third party.
Privacy Policy
The Company maintains a privacy policy in compliance with the provisions of the Republic of Singapore Personal Data Protection Act 2012 (https://sso.agc.gov.sg/Act/PDPA2012).
a. For data that it collects about you and other users (“Privacy Policy”).
b. By using the Company Services:
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- You consent and agree to the collection, processing and use of personal data about you and information about your use of the Company Services in accordance with the Privacy Policy, which incorporates into, and forms an integral part of these Terms; and
- You acknowledge that you accept and agree to be bound by these Terms and the terms of the Company’s Privacy Policy.
c. You acknowledge that you have read and understood the Company’s Privacy Policy and agree that all information and data collected by the Company in connection with the SOL App, any future service of the Company, and these Terms are subject to the Privacy Policy
Location Data
By using the Company Services, you agree that, where required, the Company may transmit, collect, maintain, process, and use your location data, and share your location data with third parties in order to provide you with the optimum Company Services experience. The availability and accuracy of location information is subject to limitations arising due to the availability of signals, the particular device used, location and geography. GPS signals may also be blocked in certain areas. The Company assumes no responsibility for provide Content based on location data interruption, network or other electronic communication issues arising.
Intellectual Property
a. The Company may use software and other proprietary systems and intellectual property for which the Company has appropriate authority to use, and you agree that such software, proprietary systems and intellectual property is protected by copyright, trademarks, patents, proprietary rights and other laws, both domestically and internationally. You warrant that you will not infringe on any third-party’s intellectual property rights through your use of the Company Services.
d. You agree that you do not have the right to assign, transfer or sub-license any rights given to you pursuant to these Terms.
e. You further agree that you must not (and must not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to discover the source code (unless expressly permitted or required by law), sell, lease, grant a security interest in or otherwise transfer any right in the Company Services.
f. All intellectual property rights in the Company Services and any Content provided by the Company are the property of the Company or legally licensed for use as part of the Company Services. All intellectual property rights that subsist in the Company Services or any Content available on the Company Services that are provided by a licensor are the property of, and are reserved to, third party licensors.
g. Any trademarks, intellectual property or the like used by the Company Services which belong to a third party remain the property of that party.
h. You confirm that all Content provided by you does not infringe of any intellectual property copyright, trademarks, patents, proprietary rights and other laws, both domestically and internationally.
Disclaimer and Limitation of Liability
a. To the extent permitted by law, you understand and agree that the Company will not be liable for:
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- Any incidental, consequential or indirect damages, personal injury, death, damage to property, or loss arising out of these Terms, whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not the liable party knew or should have known of the possibility of such damage, loss, personal injury or death, or business interruption of any type;
- Any disruptions to the Company Services and that the Company does not guarantee or warrant that the Company Services will run uninterrupted, at good speed, be secure or without errors from time-to-time; and
- Any corruption or damage to your computer system, tablet, mobile phone, mobile handset, or other device that occur in connection with your use of the Company Services. You understand that it is your sole responsibility to ensure that any links or the like which you select to use to run the Company Services are free from viruses or any other items which may interfere with, corrupt or damage or affect the operation of your computer system, tablet, mobile or other device.
b. To the maximum extent permitted by law:
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- All conditions, warranties and other provisions which might otherwise have been implied into these Terms are expressly excluded;
- The Company’s liabilities for breach of any implied warranty or condition that cannot be excluded is restricted to the financial amount actually paid by Licensee to the Company for the minimum Subscription Fee i.e., limited to three (3) months fee; and
- You will at all times indemnify, and keep indemnified, the Company, its directors, officers, employees, agents and related companies and bodies corporate from and against any loss (including legal costs on a full-indemnity basis) or any liability incurred or suffered by you or by the Company arising from any claim, demand, suit, action or proceeding by any person against yourself and/or the Company where such liability arose out of, in connection with and/or through your use of the SOL App, and/or your conduct or breach of these Terms.
Termination
a. You may stop using the Company Services at any time.
b. The Company may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of your access to the Company Services at its sole discretion. Cause for such termination may include, but not limited to:
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- Violation of these Terms, or any other policies or guidelines that are referenced in these Terms and/or posted by the Company on its website or the Company Services;
- Discontinuance or material modification to the Company Services;
- A request and/or order from law enforcement, a judicial body or other government agency;
- Where provisions of the Company Services to you is, or may become, unlawful or otherwise unauthorised;
- Unexpected technical or security issues or problems;
- Your participation in fraudulent, illegal or offensive activities; or
- Failure to make outstanding payment for services.
c. Any termination or suspension by the Company will be made in its sole discretion, and the Company will not be responsible to you or any third party for any loss or damage that may result or arise out of such termination or suspension of your access to the Company Services.
Fees
a. You shall pay an agreed Site Build Fee for the construction of a Website (Storefront) inclusive of the build to the maximum number of Pages as published on the Company website (sellonline24.com). The Service is provided on condition:
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- You agree to provide appropriate Textual and Graphical Content within thirty (30) days of Order Submission;
- You agree to provide Content ahead of build commencement or agree in writing for the Company to provide Content with explicit indication of which Content to provide on your behalf;
- All Content provided by you is legally owned and/or that you have the appropriate License agreement in place for usage thereof; you further warrant that Company shall not be liable for any breach of copyright or legal action pursuant to the supply of any Content that infringes a 3rd party copyright;
- A formal Order Notice is signed, and payment made ahead of commencement of the Company services;
- In event of termination following Order Placement and ahead of Site delivery, in event Site Build Services has commenced the Site Build Fee is forefeit else an Administration charge od US$100 shall apply.
b. Your continued use of the Company Services is based on a fully-paid Subscription Plan and:
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- You agree to pay the Subscription Fee agreed on the first (1st) day of the Month for the Company Services to commence;
- Payment shall be made using the agreed Payment Gateway advised via an Order Acknolwedgement;
- The Company shall not be liable for any misuse of a Credit-Card used for Payment.
c. Additional charges may be incurred where a site has excess traffic and/or support needs. The Company shall provide a thirty (30) day notification of excess usage to the designated contact person and designated means of communication to raise attention to the excess notice. You shall have due time to address the excess usage or reach mutual agreement for additional charges that may include but not limited to:
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- For larger users, moving your Company Services to a dedicated Server;
- Upgrading your Subscription Plan; and
- Additional charges for excess Support needs.
Suspension and Termination Conditions & Charges
a. Failure to pay the agreed Fee on the first (1st) day of the month will lead to a grace- period commencement until the fifth (5th) day of the month;
b. Should no Subscription Fee be paid by the fifth (5th) day of the Calendar Month, the Website shall be disconnected from the services and placed in “Suspension” meaning the WebSite will become inaccessible to you and your respective clients;
c. Reinstatement of the Company Services shall incur a charge of US$20/month or part of month held in Suspension plus the then current outstanding Subscription Fee charge in full, unless otherwise agreed in writing by the Company;
d. If the Company Services is not reinstated after three (3) consecutive Months of Suspension, the Site and all Content including log-files, records, email, and any other Content pertaining to the website shall be removed entirely from the active servers (“Terminated”) and archived on a cloud storage facility for a maximum of twelve (12) months;
e. In event of a Site Termination, you will agree to pay the applicable then relevant full Site Build Fee to reinstate the Site and Contents. The Company accepts no responsibility for any loss of Content during the period of Termination;
f. During the period of Suspension and Termination your Site and Content is no longer available on the internet potentially leading to loss of business and misunderstanding of the state of your business activities. The Company shall not be held responsible nor accountable in any way, for loss of business, damage to reputation, or any other adverse statement or actions taken by any party during that period or subsequent reinstatement of services.
Site Changes
a. Site changes form part of the ongoing Maintenance and Hosting Services and can only be made on condition that all outstanding Fees as defined within these Terms are fully paid.
b. For Site Changes to take place:
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- Please notify the Company at support@sellonline24.com
- Provide the requested changes via a detailed Email explaining the parts of the site that are required to change including provision of any textual and graphical content as appropriate;
- The Company shall impliment the changes where agreed and request validation ahead of release;
- In event of an emergency please WhatsApp us on +65 98 361 370;
c. In the event of downgrading a Subscription Plan, you shall identify and provide a written description detailing the changes to be made, inclusive of identifying which graphics, text, segments and/or pages are to be removed.
Upgrades
a. In the event your needs change you may upgrade or downgrade your site as appropriate
b. For an Upgrade to the next Plan:
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- You agree to pay the difference in cost of the Site Build Fee’s;
- There will be one (1) Validation Meeting to confirm changes and make final recommendations;
- On completion of the upgraded details, you will dictate which first day of the month the former Plan is switched to the new Plan;
- Switching of Plans live shall only occur on the first day of a month;
- Please contact us at support@sellonline24.com for any clarification of upgrade needs, process, costs and timelines before commencement;
c. In the event of downgrading a Subscription Plan, you shall identify and provide a written description detailing the changes to be made, inclusive of identifying which graphics, text, segments and/or pages are to be removed. A downgraded plan will be switched on the first (1st) day of the month.
Entire Agreement
These Terms constitute the full terms and conditions agreed to between you and the Company and supersede any prior arrangements. You agree and acknowledge that in accepting these Terms you have not done so in reliance upon any oral or written representation made by the Company with the exception of those contained or referenced in these Terms.
Relationship
Nothing in these Terms creates a partnership, employment or agency relationship between you and the Company.
Assignment
These Terms and any rights, obligations and licenses contained hereunder, may not be transferred, assigned or novated by you, but may be transferred, assigned or novated by the Company without consent.
Electronic Communication
The Company will send you notices and other correspondence in accordance with the contact details that you provide to the Company. It is your responsibility to update your contact details as and when they change.
Waiver
No clause of these Terms will be deemed to have been waived and no breach excused unless such waiver or consent is provided in writing. Any failure or delay by the Company to exercise a power or right under these Terms does not operate as a waiver of that power or right, and the exercise of a power or right by the Company does not preclude the Company’s future ability to exercise that or any other power or right under these Terms.
Governing Law
These Terms are governed by and must be construed in accordance with the laws of The Republic of SIngapore. Each party hereby submits to the non-exclusive jurisdiction of the courts of that state in respect of all matters or things arising in relation to these Terms.
Force Majeure
You agree that the Company will not be held liable for any delay in fulfilling its obligations under these Terms if such a delay is caused by an act of God, act of terrorism, revolution, civil unrest, industrial or legal action, fire, flood, storm, war, disaster, plague or epidemic, delay in transportation, internet or wireless connectivity, or telecommunication availability, delay by any third party, or any other cause outside of the Company’s control.
Severability
If any provision of these Terms offends any law applicable to it, as a consequence, illegal, invalid or unenforceable then:
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- Where the offending provision can be read down so as to give it a valid and enforceable operation of a potential nature, it must be read down to the extent necessary to achieve the result; and
- In any other case, the offending provision must be severed from these Terms in which event the remaining provisions of the Terms operate as if the severed provision had not been included.
This constitutes the Full Agreement between the Parties.
