Payment Gateway Charges

Websites and Storefronts that accept online payment use “Payment Gateways” such as PayPal, Stripe or similar.

Payment Gateways follow strict monetary policy and secure policies to protect against fraudulent activity as far as possible.  All business operations that wish to take online payments must register with an approved Payment Gateway provider and create an Account, the Account typically being linked to the Business Bank Account for receipt and transfer of monies earned online.

Payment Gateways may charge an administration or operation fee, generally either as a fixed sum per transaction or a % of the value of the transaction and in some cases, both.  Each Payment Gateway provider publish the applicable rules and charges on their respective website in the interest of public disclosure.  These charges are applied to every transaction with a business, determining if the end-user of a website will pay the administration charge or if the business itself will cover the charge.  Please note, these charges are not part of the Subscription Plan taken with sellonline24.com, and any related charges by a Payment Gateway provider are the sole responsibility of the client.

Client Choice of Gateway:
When a client signs up with sellonline24.com, they are presented with a choice of using Stripe or PayPal as the default online Payment Gateway options.

In the event that you wish to use an alternative Payment Gateway, please provide the respective details of the Payment Gateway, any links to their site and if possible a contact person. sellonline24.con shall take all necessary actions to connect with the Payment Gateway provider to establish if it is possible to connect with their payment portal.  Where a connection is possible, sellonline24.com shall provide an additional quotation for the development of the Gateway interface, given this is an additional-customised feature request and falls outside the normal Subscription plans offered.

Where we are unable to connect to the requested Gateway provider, we shall inform you in writing and ask for a further option or default to using Stripe and/or PayPal.

Clients are requested to confirm the default standard currency for the Gateway (typically the currency of the country the business is situated).  Additionally, please confirm if any related charges associated with a Payment Gateway are incorporated within a Product/Service price or if additional to the pricing shown for said Product/Service.

The Client is responsible to ensure that the Gateway is correctly set up for notifications of purchases, statement of refund policies, actions taken by the Gateway etc. SellOnLine shall not be held accountable for any mistakes made in setup and operation of the Payment Gateway, nor are any associated costs of using a Payment Gateway part of the subscribed plan.

For any further clarification not covered within this Knowledge Base, please contact us at enquiries@sellonline24.com